Reshape and Stay

Reshape and Stay

Accommodation in a Resort Room (either twin share or double) Full buffet breakfast in Charlie's ..

  • Accommodation in a Resort Room (either twin share or double)
  • Full buffet breakfast in Charlie's Restaurant for 2 people.
  • 1 Metaqua session with Sally Walsh for up to 2 people.
  • 1 Metaqua Part A instrcution download

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    From $179 per room per night

    Big Banana Family Water Park Package

    Big Banana Family Water Park Package

    Big Banana Family Water Park Package 1 Nights Accommodation in a One Bedroom Spa, Suite, inc..

    Big Banana Family Water Park Package

    1 Nights Accommodation in a One Bedroom Spa, Suite, including full buffet breakfast the following morning and a family pass to the Big Banana Water Park for two adults and two children


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    From $344.00

    Dinner, Bed and Breakfast Package

    Dinner, Bed and Breakfast Package

    Dinner, Bed and Breakfast Package 1 Nights accommodation in either a Resort Room or 1 Bedroo..

    Dinner, Bed and Breakfast Package

    1 Nights accommodation in either a Resort Room or 1 Bedroom  Spa Suite, including a 2 Course meal and a bottle of wine in Charlies Restaurant, and a full buffet breakfast the following morning for two adults


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    From $329 in a Resort Room, $399 in a 1 bedroom Suite

    Dinner,Bed and Breakfast Package

    Dinner,Bed and Breakfast Package

    Dinner, Bed and Breakfast Package 1 Night's accommodation in either a Resort Room or a..

    Dinner, Bed and Breakfast Package

     

    1 Night's accommodation in either a Resort Room or a 1 Bedroom Spa Suite, including a 2 course meal with a bottle on wine in Charlie`s Restaurant, and full buffet breakfast the following morning for two adults


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    From $329 in a Resort Room or $399 in a 1 Bedroom Spa Suite

    Dolphin Marine Magic Family Package

    Dolphin Marine Magic Family Package

    Be touched by magic - accommodation plus double pass to Dolphin Marine Magic for two adults and..

     Be touched by magic - accommodation plus double pass to Dolphin Marine Magic for two adults and two children

    • Overnight accommodation in a 1 Bedroom Spa Suite
    • Full buffet breakfast  for 2 Adults and 2 children     
    • 2 adult and 2 x children's passes to the Dolphin Marine Magic where you will be touched by magic

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    From $270 .00 for two Adults in a resort room or $350 for two aduts and two children in a spa room

    Dolphin Marine Magic Package

    Dolphin Marine Magic Package

    1 Nights Accommodation, including full buffet breakfast the following morning and 2 passes to the D..

    1 Nights Accommodation, including full buffet breakfast the following morning and 2  passes to the Dolphin Marine Park.

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    From $270.00 in a Resort Room for 2 Adults or 1 adult and 1 child

    Float and Recharge at Tranquility

    Float and Recharge at Tranquility

    1 hour float, 30 minute Hotstone Massage A healing & deeply relaxing package ..

    • 1 hour float,
    • 30 minute Hotstone Massage

    A healing & deeply relaxing package

     

    BOOK NOW on 02 6658 0588 or email

    tranquility@pacificbayresort.com.au


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    $125

    Metaqua Package

    Metaqua Package

    1 Nights accommodation ,including full buffet breakfast the following morning, a Metaqua Part A inst..

    1 Nights accommodation ,including full buffet breakfast the following morning, a Metaqua Part A instruction download and a exercise session with Sally Walsh.

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    From $169 in a Resort Room for 1 Adult, $179 in a Resort room for 2 adults, $219 In a 1 bedroom Spa Suite for 1 adult, $229 in a 1 bedroom Spa Suite for 2 dults

    Something Special Package

    Something Special Package

    Something Special Package 1 Nights accommodation in a 1 Bedroom Spa Suite, including a chill..

    Something Special Package

    1 Nights accommodation in a 1 Bedroom Spa Suite, including a chilled bottle of Champagne, chocolate covered  strawberries and a tranquillity bath pebble and bottle of massage oil, in room upon arrival. Followed by a full buffet  breakfast for two adults the following morning.


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    From $346.00

    Stay and Play Golf Package

    Stay and Play Golf Package

    1 Night's accommodation for two adults, including full buffet breakfast the following morning, 9 hol..

    1 Night's accommodation for two adults, including full buffet breakfast the following morning, 9 holes of golf, pull buggy , bag, clubs and balls

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    From From $210 in a Resort Room for 1 adult $265 in a resort room for 2 adults

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    Guest Reviews

    We love hearing how our guests enjoyed their experience.

    See below for reviews from past guests of Client Name and write your own if you've stayed with us.

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    AmyWightman via tripadvisor commented on 23-Oct-2014

    "Lovely!" We stayed here for a night whilst on our honeymoon and it was lovely. The receptionist was lovely (Leigh-Anne if I remember rightly) and made us feel welcome instantly. The surrounding area was beautiful and breakfast was delicious! Loved it!

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    Jenny787878 via tripadvisor commented on 23-Oct-2014

    "Lovely grounds" I have stayed twice at this resort. In Sep 2013 and Sep 2014 both times for a conference held onsite. The rooms are not super modern but have balconies, are clean, fresh, tidy and have lots of nice touches like candles. This year I took time to enjoy walking around the grounds and it is a very nice and peaceful place to stay, you almost forget where you are. This year I also took advantage of the onsite day spa 'tranquillity' and the ladies were fantastic. The restaurant was nice, and food to a high standard, pricey as you would expect in a resort. But you can always eat from the bar menu which is pretty affordable and also as nice. Breakfast was better The staff on check in and throughout the conference went above and beyond to ensure we had a pleasant stay. I'll be back again next year.

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    Graham P via tripadvisor commented on 23-Oct-2014

    "Overnight" The only issue was the lack of on room snack pacjs Just a great experience in the Restaurant- really 5 Star meal. The staff were very friendly and the setvice was exceptional This was our very first experience

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    Dee C via tripadvisor commented on 25-Aug-2014

    "Terrific Food Great Staff" Wonderful accommodating staff and the bar/cafe menu was delicious! Seafood linguini was mouth watering. Very kid friendly.

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    S H via tripadvisor commented on 25-Aug-2014

    "Great Food" Good service, nice food. Went there for my birthday dinner and enjoyed the food. Great atmosphere too. One of the best food we had in Coffs Harbour region.

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    Colleen W via Tripadvisor commented on 20-Aug-2014

    “best food ever” I always enjoy staying here the staff are very helpful and friendly. rooms and grounds are always clean and well maintained. it is a very relaxing place to stay. Went to the Day spa was very impressed with the treatment received.

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    Kazacos11 via tripadvisor commented on 06-Aug-2014

    “Position perfect, amenities abound” This is our third stay at Novotel Coffs Harbour, having previously stayed at a nearby property, The Pacific Bay resort is a great step up, the one bedroom units are spacious and well designed, a pleasant walk to reception and restaurant through the wonderful manicured gardens, a short drive to Coffs Harbour centre. A special thank you to the most pleasant reception staff, in particular Emma. There is just one negative, 2014 and still charging for wifi access is out of order>

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    Shawn B via tripadvisor commented on 31-Jul-2014

    “Pit Stop to Brisvagas” Very easy to find and staff extremely helpful. I would definitley make it another destination stop on the way to Brisbane. The only thing I found strange was the style of room service that is served in takeaway containers. The breakfast selection was fantastic although the waitstaff shouldn't make you feel wiered if you order a proper coffee.

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    Davemc60 via tripadvisor commented on 28-Jul-2014

    “Wonderful Staff, Lovely location” Room was great grounds beautiful and the staff were sensational. The staff in Charlie's bar and restaurant were all wonderful, as were reception staff. Having lost my phone they not only found it but had it safely stored and even had our room number on it. Would recommend for a relaxing break. Special mention of the menu at Charlie's, was a really enjoyable meal for all.

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    RichardR_10 via tripadvisor commented on 25-Jul-2014

    “Best resort accommodation in Coffs Harbour” Have stayed at three 'resorts' north of Coffs & this is the pick so far.The rooms are comfortable ,clean somewhat dated but overall good rating.The access to beach is great,garden we'll maintained and would be good place for children. We will most certainly be returning. The restaurant and conference facilities separate to accommodation very workable.

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    uc-da-loi via tripadvisor commented on 25-Jul-2014

    “Good place for a spell.” I have always enjoyed this place, it is well situated, plenty of parking and the staff are excellent. if you want a newspaper each morning of your stay, just let reception know and it happens. The accommodation is in a 7 story accommodation block, which is well serviced by elevators. My wife & use facilities like this in between a 4 week caravan trip. On this trip there was 3 caravans parked in the lot, so others treat it the same way as we do. The only negative i can find is the dining chairs make a horrendous sound when moved on the tiled floor! They need some buffer (carpet/felt) placed on each leg. other wise the place is great

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    Denese S- via tripadvisor commented on 15-Jul-2014

    very friendly and helpful staff. restaurant was very good. Nice and peaceful location unfortunately was very heavily booked so could only stay one night. Will be sure to come back one day when its not so busy

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    Itsalovelyday via tripadvisor commented on 04-Jul-2014

    “Great hotel, great location” Stayed at this hotel for 5 days in June 2014. Would recommend this hotel for its convenient location near to Coffs Harbour CBD and to airport. Very easy to find and lots of attraction nearby. Eg Big Banana, Korora Beach, Sealy's Lookout and SkyPier. Easy driving to lots of places of interest nearby. Clean and spacious rooms, good facilities, fantastic view. Walk to the beach. Friendly service, good restaurant Charlies. Would highly recommend staying at this hotel

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    Michelle P via tripadvisor commented on 23-Jun-2014

    “Better than usual Novotel” I wasn't expecting much but was happily surprised by the large, quiet room overlooking the bush, great little beach and headland walks and lovely garden setting. Unless you are into cafe food in the evening, best to leave the resort and venture afield for dinner. For that reason only, it's best to have a car.

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    rvscreen via tripadvisor commented on 17-Jun-2014

    "A holiday in itself" You can spend a week at the Novotel Coffs Harbour without leaving the resort. The accommodation was very good, perhaps a little tired, the heated pool was great for swimmers, the 9 hole golf course is good with a challenging 9th hole, and there are lots of activities to try. Riding the Segways is a lot of fun A very nice restaurant and facility finishes it off. If you want to go for a drive a day trip to Bellengin and Dorrigo is very scenic and interesting.

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    Minda75 via Tripadvisor (Tranquility Day Spa Review) commented on 10-Jun-2014

    “Fantastic” While on holiday I went to Tranquility for some relaxation and pampering. I was so impressed with the fantastic experience I had. If you go to Tranquility be sure to ask for Frances. She really knows what she is talking about and is very good at her job. Her customer service skills were exceptional. I really hope her boss sees this as this lady deserves a promotion! Thanks for a relaxing day of pampering!

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    balimystique via tripadvisor commented on 06-Jun-2014

    "Great Spot" Spent a night here on route to Sydney. We enjoyed our stay very much this time round. We stayed in the spa suite since we have teens and was just lovely. The room is spacious with a dining table/dining area, lounge room (sofa converts into a sofa bed), self contained kitchen, bathroom with spa and a laundry! If you have the time you can enjoy a round of golf, swim in their pools or walk to the beach (stunning spot), and there's a shaded playground for the littlies. Dinner at the restaurant is ala carte quality. Buffet brekky is ample with loads of variety. We enjoyed our stay unfortunately we couldn't stay longer.

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    Kerry Hayes via Facebook commented on 02-Jun-2014

    Lovely setting. Older building but well maintained. The breakfast was excellent. We enjoyed our stay here.

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    Natarsha Chapman via Facebook commented on 02-Jun-2014

    Lovely staff, great food in the restaurant, great for couples of families and well maintained.

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    LaurieShipp via tripadvisor commented on 02-Jun-2014

    "A Delightful Stay" A very comfortable resort in a beautiful location. Staff were friendly and most helpful. As a disabled person, I found all facilities most convenient to use. We made use of the delightful restaurant, again, as with our room, with a most attractive outlook. We would not hesitate to stay again.

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    Foxxyemcee via tripadvisor commented on 19-May-2014

    “Beautiful resort, great pools, access to beach, comfortable stay” Stayed with family January 2014 in apartment-style room, complete with self-contained kitchen and laundry facilities. The rooms were beautifully presented, very clean and modern. First impressions were fantastic - hotel reception staff were kind and helpful and very professional. There is no allocated parking, which meant often we had to park our car in the outside parking and walk back to the building (still within resort grounds and not very far from building), but I think allocated parking would have been nice and saved people the hassle of driving around looking for a place to park. The grounds are immaculate and has all the upper class resort features - golf, swimming, tennis, etc. In terms of activities, it is 5 star. The pools were fantastic and one of these pools had a food/drinks snack bar for guests. The bar/restaurant was nice, too. It was lovely to sit out by the lagoon and have a few drinks (reasonably priced in the upper range of normal - about $16 a cocktail). There is such a lovely, short stroll to the beach through the resort grounds, and the beach is quite secluded and quiet, especially since we visited in school holiday summer season! Although this was not a patrolled beach, it was private and easy to get to. Patrolled beaches in the area are also fabulous. Although the resort is technically not in the central hub of Coffs at all, it is not very far to drive into town and the beaches are walking distance. The beds were incredible and I slept very well. Comfortable and clean rooms. We had air-conditioning in our room, which was perfect when it got a little humid. The televisions provided were fantastic, as was the kitchen facilities. The bathroom was great, except the water pressure in our shower. The only downside is that there was no free wifi - it was expensive to buy wifi access for the duration of the trip, so we survived on 3G to communicate with home/business. Luckily there was okay mobile reception. Considering the prices of some of those rooms, I don't think providing free wifi would be too much of an issue for the hotel. Would stay here again. Such a beautiful resort.

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    MLKComputers via tripadvisor commented on 12-May-2014

    "Beautiful Grounds" As with most Novotel hotels this destination was fine. Beautiful dinner in the restaurant and magnificent views from the room. Staff were very friendly and went out of their way to facilitate me with my booking

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    Dinelivetravel via tripadvisor commented on 02-May-2014

    “Staff were fantastic” Thank you to the staff we encountered on our recent 2 night road trip break between Easter & Anzac. Everyone we dealt with including cleaning/reception/bar/wait/kitchen staff were fantastic, knowledgeable and happy to assist. In fact the only rude or ignorant people we came across were a handful of guests staying who did not feel the need to treat the staff with some respect. To Tim, the chef who made changes to the sauce on one of his dishes to cater for my husbands allergy and happily provided wine matching advice for main dish, we appreciated everything. To Shane, in Charlies Bar who took such great pride in his work and spent each spare moment straightening tables/chairs and making sure the place was clean & tidy. Well done. We were impressed that you took this on yourself without management hovering over you, and still managed to have a quick chat to us as we enjoyed a couple of relaxing drinks. I had read previous reviews, but thought we would try this place anyway as sometimes people focus negativity on small issues and not the big picture. Yes the rooms could do with updating, but on the other hand, ours was clean and tidy, as was the rest of the resort. The grounds are beautiful and the setting around the Charlies Restaurant & Bar is very relaxing for those who take the time to enjoy. There are photos and review on http://dinelivetravel.com as well as reviews of other places to visit in the area. We look forward to returning

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    Tony G via tripadvisor commented on 02-May-2014

    “Single dad stay with two kids” The staff were wonderful. Always ready to help. Nothing was a problem. As a new single dad with two daughters under 10 I found everything just just worked out fine. Highly recommended. Thanks so much for a wonderful stay. Tony

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    PatriciaMcL via tripadvisor commented on 28-Apr-2014

    Excellent menu with good choices. Breakfast in particular was very well catered for! Beautiful setting.

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    thisones via tripadvisor commented on 28-Apr-2014

    "Great Service" I recently stayed at this resort with my parents aged 82 and 83. The rooms were well presented and the position is ideal. The most amazing thing was to receive such caring and helpful service from all staff encountered.

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    Fiona M via tripadvisor commented on 28-Apr-2014

    "Great location" Really enjoyed our break at Pacific Bay. Although the resort was pretty full we had a lot of space to ourselves. Played the 9 hole golf course twice. A nice little challenge and in pretty good nick. Food was really good and the service also great. Would definitely stay there again when next travelling through Coffs Harbour.

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    Lynne via Booking.com commented on 16-Apr-2014

    Everything was first class with staff especially the general and deputy manager going the 'extra mile' to make our trip a memorable one

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    Michelle via Booking.com commented on 16-Apr-2014

    Ticked all the boxes for us it was a shame we couldn't stay longer !

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    Denis via Booking.com commented on 16-Apr-2014

    Very nice surrounding area with great park and access to the beach. Convenient location close to highway when you need to make a stop on the way from Sydney to Brisbane.

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    10Raindrops via Tripadvisor commented on 15-Apr-2014

    "Conference Comfort" The Pacific Bay Resort is a great place for a business conference.Large-scale catering is excellent and the gardens and surroundings are beautiful and well kept.Facilities are good-beach,golf course spa and lovely pools.The staff were friendly and the rooms clean and comfortable though perhaps a little tired looking.Our view was superb and we really enjoyed our stay,as we have a few times in the past.Our conference dinner was delicious and in our view ,the catering department has improved considerably in recent times.

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    Matthew H via Tripadvisor commented on 14-Apr-2014

    "only stayed a night while passing through" this is a nice hotel/resort, grounds looked pretty good and well kept, it has a golf course and lots of other things to do if staying there longer, staff were friendly on check in and out, we had a big king bed which was comfy, spa bath in our bathroom, full kitchen and big fridge too, as per title we only stayed a night while passing through Coff's Harbour so cant comment on much else but we were happy and had a good nights sleep.

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    TravellinSydney Via Tripadvisor commented on 14-Apr-2014

    "Very nice !!" With very pleasant surroundings and accommodation, all you need for a relaxing stay is right here at Novotel Pacific Bay Resort. It's only a few minutes drive to shopping and Coffs centre. Wished we could have stayed longer, so will definitely return.

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    Alison Plath via Facebook commented on 09-Apr-2014

    I would like to say a very big thank you to the housekeeping team at your hotel. I accidentally left two brand new (not cheap either) pairs of togs in my room on a recent stay, and they have just been safely posted back to me. I am so grateful for their honesty and for their assistance in locating them when I discovered over two weeks after I had checked out that they were missing. I might add that our room was also beautifully cleaned during our week long stay!!! I must also say a big hi to Don at reception who was lots of fun and made our stay far more enjoyable!!! He is truly a great asset to your hotel. Thanks Novotel....we'll be back!!!

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    NSW Rural Doctor's Network Conference- Arna Wotherspoon commented on 07-Apr-2014

    I can't thank you and all the team who worked on our event enough. It really makes my job so easy. I don't know the names of everyone who worked on the event, but in particular, Sharon is a little dynamite - what a star! Please pass on our thanks again. Everyone from banquets, front reception, the restaurant staff, and Paul (AV) were so accommodating and friendly! And to you as well .. I really enjoy working with you - it's actually fun ... and effortless!! Many thanks.

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    Excellent place to stay in Coffs Harbour commented on 03-Apr-2014

    We are guests from the UK and stayed here for one week following a 27 day organised tour of Australia. We found the accommodation to be excellent (a one bedroom spa suite), clean and comfortable. The staff were excellent and went out of their way to ensure we had a pleasant stay. The dinner we enjoyed in the restaurant was of a high standard and also enjoyed by guests we invited. Overall this proved to be an excellent choice for us and should we return to Coffs Harbour we would certinly stay there again.

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    Great Stay via Trip Advisor commented on 17-Mar-2014

    Our second stay at the resort and another enjoyable stay. Staff, accommodation, service & restaurant was great. All staffwe encountered were friendly & helpful. Our accommodation was excellent and the ability to isolate the bedroom from the rest of the accommodation was great, especially for an early riser like me. The food in the restaurant was very nice and the crispy skin salmon was as good as we had experienced previously. The restaurant overlooked an artificial water feature and one could see many water dragons around the area. The grounds provided pleasant walks. For the sports enthusiast there were a variety of activities including golf, trap shooting and tennis.

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    ShepLapstone - via trip advisor commented on 05-Mar-2014

    This is a very well kept resort on a very large parcel of land. The lawns and the golf course look up to a high mountain and there are lagoons, waterfalls and pleasant walkways around the hotel buildings. I found three choices of swimming pools and a tennis court all within the boundaries of the resort. You cannot see the beach from the resort, but there is a very short walkway through the trees to reach it. It is a very clean beach, though the sand is a little course. The rooms are well kept with comfortable bedding and nice bathrooms, though I thought the water presssure in my shower was not as strong as I would have liked. The reception area, conference facilities, lounge and and the restaurant, second to none, comfortable and spacious with both indoor and outdoor furniture. There is a very nice bar bar area and restaurant both having beautiful outlooks across a lagoon. Good quality food options, excellent, friendly service. I thoroughly enjoyed my dining experience and the total comfort and atmosphere within the resort.

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    James W - via Trip Advisor commented on 03-Mar-2014

    My partner and I stayed here for two nights, without expecting much from the hotel driving into Coffs. We were pleasantly surprised when we arrived at the resort and our small holiday here was extremely enjoyable and relaxing. The staff were very helpful and hospitable, especially Allistair at the front desk. The golf course and tennis courts were well looked after and lovely to use. Although the rooms were slightly dated, they were kept clean and comfortable. We would stay here again.

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    Thank you so much, we loved our stay! commented on 27-Feb-2014

    Just a quick note to let you know what an excellent stay we had in February. We love coming to your resort and even though we are just usually passing through always try to experience some of the resorts features. I had an AMAZING facial from Francis in the day spa. Definitely booking in for more treatments next time! We also had our dinner delivered from the restaurant as we had a small baby with us. The food was unbelievable. The curry was devine and the pizzas fresh and tasty. Even the mixed vegetables were delicious! Of course in the morning we enjoyed the vanilla panna cotta (which is one of the main reasons I come there) during our buffet breakfast. Thank you so much, we loved our stay!

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    Christopher Christie commented on 27-Feb-2014

    Hi, Just a quick note to let you know that I had Awesome time at the Resort the Food was very Yummy and the Staff we're very friendly Keep up the Good Work - as the Local say Coffs Harbour is Paradise

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    Richard commented on 29-Jan-2014

    We had an absolutley sensational meal at Charlies.It has to have been one the best meals that we have ever had on our travels around the world. please pass on our compliments to the chef.

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    Paul and Louella Summerhayes commented on 06-Jan-2014

    Hi all, We just spent 7 wonderful nights at novotel pacific bay resort. The setting is superb but it is the team that makes the place a must come back to resort. Dear Don and team on reception, Calm Pat in the Bar with his team, Richard, Crystal, Rachel in the Bar and Restaurant. The Birthday Chef on BBQ Friday 3 Jan and all the team members whose names I have not mentioned but are equally important thankyou all. It was extremely busy for you and you all shined like the stars of Customer Service you are. Cheers Paul and Louella.

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    Gordon commented on 22-Oct-2013

    Comfortable bed in good sized room. Helpful staff and Tennis and 9 hole golf on site. Good Services, including reception staff member lending his personal phone charger. Generally good choice and food quality in the restaurant. Five minutes by car to Coffs Harbour town centre.

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    Jessie via Trip Advisor commented on 01-Oct-2013

    "....the staff at reception were amazing. They are polite, helpful and genuinely friendly. We made a last minute booking as the first place we chose was terrible, and they were very helpful considering they were very heavily booked. The rooms are clean and well equipped, with the biggest shower I have ever come across. We had a small balcony which was very private as the rooms are tiered. The grounds are beautiful with the restaurant and bar located around a lake, very relaxing"

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    Pierre - via tripadvisor commented on 06-Aug-2013

    I stayed here for one night during a business trip and I would definitely consider coming back if I had more time to enjoy the facilities. The room was very comfortable and clean and had a great outlook over the lagoon and golf course.

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    Get away from the rat race - via Trip Advisor commented on 25-Jul-2013

    Great spot with plenty to do without leaving the confines of the resort. Great relaxing three days.
    Recommend to anyone who wishes to get away from the rat race for a few days. Food and service excellent.

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    Great in Winter - via Trip Advisor commented on 05-Jul-2013

    4 of 5 stars

    Stayed for 4 nights in winter and it was great. One outside pool was heated to 25 degrees and the ladies swam and sunbathed next to the pool, in winter! Staff could not be friendlier or more helpful, they were great. We had a basic room without a kitchen and ate a few times at the lovely restaurant, good food. Worth checking it out, especially beautiful pond area around the restaurant.

    This is a lovely resort with lots of facilities and would have to be great for families as there are lots of things for children to do, a very large jumping castle compound, tennis courts, water golf, real golf and highwire apparatus.
    We would love to return in summer.

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    Coralie commented on 17-Jun-2013

    I have just spent the weekend here with my two children who have autism. I can not say enough about the wonderful service that has been provided to my family. The staff have gone above and beyond what could have ever been expected and I can not thank them enough for such outstanding service. Thank you so very much. We will definitely be coming back and recommending your services.

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    Bekah commented on 19-May-2013

    Had a wonderful experience at Novatell Codfs, staff were great and Don was fabulous ! Will be coming back again !

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    Trip advisor commented on 09-May-2013

    Recently I have spent a few days in Coffs Harbour and stayed at the pacific bay novotel and had a great time there - relaxation, walking, golf and a great location with terrific food. What surprised us was the and room space we had, much bigger than we usually get as a family. My family really enjoyed the 4 days we were there, we will be going back again for a longer time.

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    Always a pleasure to be back there commented on 01-May-2013

    Kids spend most of their time around the three pools, walks, surfing on the beach, jumping castle, game of golf, sagway and it was a great technology free holiday. We love coming back to Pacific Bay. It's just 5 min walk to Big Banana and so much to do there (look at 101 things to do in Coffs). The beach next to the resort it's the best kept secret in Coffs. I'm sure your family will enjoy it!

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    Trip Advisor Review commented on 03-Apr-2013

    The resort is great for a couples get away,we stayed in a deluxe studio room,which has everything you need a full size fridge with freezer so if you want to save money you are able to cook in your room as they have everything basically to cook with in the kitchens,down to a bottle opener,with the shops only ten minutes away,you can grab gourmet food like we did and wine and enjoy the resort and surroundings,the Buffet breakfast is great with hot breakfast and you can skip lunch,the staff are friendly and do their best with everything,if you want to get away and have a great time with your other half I would always go back this was our second stay,the car park gets full quick at night,so if you have a good spot.don't move,other than that it's great!

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    Posted by Accor Hotels via Trip Advisor commented on 03-Apr-2013

    What a lovely place to stay, the staff were delightful, very helpfull and attentive, Our room was great with a balcony and ensuit bathroom the room was very clean and quiet. The resort was close to town with out being in town with it's own extensive acreage. There are plenty of on site activities to keep you busy

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    Trip Advisor via Accor Hotels commented on 05-Mar-2013

    My husband and I had booked this hotel for a night on a trip home down the coast after staying in Queensland. the roads were flooded on the southern side of Coffs Harbour and we had to travel inland. The hotel refunded the advanced purchase price of our accommodation, even though it was under a No Cancellation restriction. We were very appreciative of this, especially as it was done with a minimum of fuss. We have stayed here before and look forward to staying again.

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    Trip Advisor via Accor Hotels commented on 05-Mar-2013

    Outstanding service, beautiful food......we would definately recommend this hotel, looking forward to our next visit....our room was spacious with a verandah overlooking the lake. We have since been back to the restaurant since our overnight stay for lunch on Valentines Day and the food was again of excellent quality.

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    Wish we could have stayed longer via trip advisor commented on 21-Jan-2013

    We stayed here 1 night on our drive up the coast and it was the best place we stayed in. Wish we could have stayed longer. It had a ‘resort hotel’ feel even though it’s a Novotel. Mr Mackenzie, on reception, was welcoming and very helpful. The room was spacious and comfortable, clean and up to date. Though the front door and the lobby door tended to bang and we were concerned we’d be disturbing our neighbours when we went in and out of our room. The bar/restaurant terrace was delightful with views over the lake and small golf course. A family of water dragons kept us entertained while we ate lovely fish and chips and drank a decently priced bottle of Hunter Valley wine. My partner played golf (par 3) in the morning before we left and I took advantage of the pool. Both very good.

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    A great break from it all via Trip Advisor commented on 16-Jan-2013

    The Novotel Pacific Bay was a great resort which offers great meals, great surroundings and a host of activities and luxurious pools.The concierge Don is energetic and very helpful, as were all the reception and restaurant staff. Don could not do enough to help us ranging from booking taxis to recommending and booking a wonderful table at a great restaurant for our anniversary. The grounds are very lush, inviting and serene. We really enjoyed all of the activities including golf, tennis, bike riding and the Segways but equally enjoyed relaxing around the pool and being pampered at the day spa. Happy hour and the daily special cocktail were a highlight. The only downside is you are a fair way out of town and have to rely on taxis if you don't have a car and you want to do something in town.

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    Love this Hotel via Accor Hotels commented on 10-Jan-2013

    This was our fourth stay at Novotel Coffs Harbour. We come back every year it is so good. Not only we love it but it just gets better year on year. Special mention to the front desk staff Lee, Shaun, Emma and Lindsay, who are so dedicated and always ready to go the extra mile to please. We can't fault the resort. The gardens are immaculate, the pools great for all the family, the rooms spacious and clean, the buffet breakfast very good. Only constructive feedback would be to upgrade the rooms furniture that are getting a bit tired and out of date. Congratulations to all the team to making our holiday so special. We will be back next year

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    Great stay in Coffs, no need to leave the Resort Via Trip Advisor commented on 10-Jan-2013

    This resort has it all - especially for families. The rooms are neat and tidy, the pool is family friendly and there's tennis, walks, a patrolled beach, conference facilities and a great restaurant on site. Undercover parking is a bit limited and getting luggage to your room can be tricky - I saw no concierge service. The onsite Spa offered lovely service and a great hot stone massage and a flotation tank. I also stayed here around 10 years ago and it's probably time for a bit of a refurb in areas. The only other issue is the dodgy phone reception in the resort area causing multiple drop-outs and call fails.

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    One Night Stopover via Trip Advisor commented on 04-Jan-2013

    We arrived late in the afternoon and we had a ground floor room opening out onto the garden. In the evening we dined in the restaurant and we were very impressed with the food and wine selection. Before breakfast we had a swim in the pool. Recommend booking the breakfast online for a good deal. While eating breakfast you can be entertained by the water dragons looking in through the glass or sunning on the lagoon rocks. There was a varied and abundant food selection for breakfast. If staying longer there is entertainment for children and adults. We have stayed here before and undoubtedly will stay again as we are members of Advantage Plus and Accor Vacation.

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    Great Family Resort via Trip Advisor commented on 02-Jan-2013

    We stay at this hotel every year and it never disapoints. Great value for money even in holiday time. Rooms spacious and clean. Staff friendly and helpful. Restaurant is really nice especially the breakfasts. This is a great hotel for families with a fantastic pool area. There is also a lap pool for the serious swimmers.

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    "Excellent Location with Beautiful Landscape" via accorhotels commented on 31-Dec-2012

    Stay here for two days on the way back from Gold Coast and it is fantistic Hotel with beautiful surrounding, kids loved the Swimming pool and Breakfast, lunch and diner at Charlie restaurant. The 1 bedroom apartment pretty big enough for family of four, the king bed so comportable compare to other hotel.

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    trip advisor review "Breathtaking gardens, comfortable accommodation and good service” commented on 31-Dec-2012

    This resort reminded me a lot of the Mirage resorts in Queensland, built around the same time, and now sitting in the most beautiful established tropical gardens ever. The views over the lagoon from our rooms were incredible. Manicured lawns (part of a golf course) and the most divine mature frangipani trees everywhere you looked. Our rooms were very large and spacious - an interconnecting suite with kitchen, living space, bedroom, ensuite and laundry and another room with ensuite for the kids. They were very clean with comfy beds and nice linen but they were also tired and showing their age. The appliances were probably 20 years old (eg, the agitator in the washing machine was broken and the fridge and hot plates very dated) and there was a stoing feeling among the decor and fittings of being stuck in an '80s time warp. Nevertheless, I would stay again as the comfort level was high and the service was good. I'm also conscious that an upgrade would see a big increase in price. Our rooms were on the expensive side but if the resort had been updated I suspect they would have been much less affordable. The one issue that was annoying relates to the parking. Despite having what amounted to an apartment, there was no dedicated parking. We had to park at the opposite end of the resort to where we were staying. There didn't seem to be a service to drop bags to your room either - atleast not one we were aware of. Overall, this was still a very good experience with the rooms benefiting from their sheer size and "to die for" location in a tropical haven.

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    trip advisor via accor hotels "coffs harbour stop over" commented on 20-Dec-2012

    A beautiful location which offers a range of activities for families and couples. The restaurant meal was very good and the view from our room was very peaceful. The bathroom fittings were a little on the tired side, but did not affect the quality of the stay. We would definitely return for a longer visit.

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    trip advisor review "exceeded expectations" commented on 13-Dec-2012

    We booked a great value deal and then read reviews that were less than complimentary. We arrived for our stay with an open mind and from the time we checked in to the time we left, we were very impressed with the property and service of all staff we encountered. Our one bedroom spa suite was spacious and clean; the furnishings are a little dated but this didn't matter. The gardens and plants were beautiful and the golf course lush with excellent greens and fairways. Even though it poured with rain all afternoon on Saturday, it was really nice to sit on the balcony and listen to the birds and smell the fresh air. We dined at the restaurant for dinner and breakfast (twice) and the quality of the food was terrific with large servings. The service at the restaurant was welcoming, friendly and efficient.

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    trip advisor review "perfect resort" commented on 13-Dec-2012

    This would have to be one of the best value for money resorts around. We stayed in a recently renovated Accor Vacation Club studio room with a wonderful view over the lagoon, gardens and surrounding area. The room was spacious, spotlessly clean with a king sized bed and a good sized balcony. Dining is covered by Charlie's Bar and Restaurant which provides excellent quality food at at a reasonable price, especially if you have an Acccor Advantage Saver card. Staff are very friendly and helpful. Spacioius grounds include a challenging 9 hole golf course and 4 swimming pools. Plenty to do and see in Coffs Habour with a trip to the Bruxnor Park lookout and fish and chips at the wharf a must

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    trip advisor via accorhotels "the wifes birthday celebration" commented on 13-Dec-2012

    Returning from an overseas holiday, we selected the Novotel Coffs Harbour Pacific Bay Resort as the place to celebrate my wife's milestone birthday. We could not have selected a better venue. We found the comfort, convenience, the restaurant, and the surroundings to be supurb. We received excellent service, and one staff member in particular provided assistance well beyond the call of duty to make our stay memorable

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    trip advisor review commented on 12-Dec-2012

    I bought a scoopon deal in which i got wine on arrival,segway fun ride and golf included... reception staff was very friendly ,however we have to ask for wine as reception so lady adviced we will find it in room ut there is none in room .. have to call reception and got room delivered.. very happy with service and hospitality .. breakfast also included in the offer.. and brekkie is the high light of whole trip.. awesome brekkiw with lot of varieties overlooking water.... thats the way to start a nice beautiful morning..with beautiful staff helping with every thing segway fun ride is for 10 mins however it was very good.. can book for a eco trip for 45mins to 1hr (i guess) very close to beach ..right next door room is an another highlight small cute studio with kitchenette well organised with two TVs one lil one in bed room was soo convenient.. very clean rooms towels are replaced when asked .. dishes are cleans and bed was made very impressive... charlies restaurent. just had one dinner enjoyed it.. its a good one but worth trying other restaurants in that locality... but serving staff were very friendly and kind... overall the price i paid and the value i have got is outstanding.... PS: i nvr liked novotel accommodation (booked in darlinghurst and manly) always disappointed with room and service .. this time it changed my impression 360 degrees.. will defently come back and stay here.. very relaxing and fun place ..

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    trip advisor review "passing through coffs short stay" commented on 11-Dec-2012

    The Check in was very quick, directions to room very good, map required and supplied. Room was clean and comfortable,nice veiw of the palm tree tops and birds. Did not have breakfast thought it too expensive for what we would eat. Check out quick also, would stay there again.

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    Anonymous commented on 04-Dec-2012

    We stayed as members of Accor. The room, etc was of a high standard and the staff were very friendly and helpful. The only complaint we had was the "beep beep" from the machines when in reverse and the constant use of blowers, wipper snippers at an early hour each morning.

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    Accor Hotels Traveller on Trip Advisor commented on 22-Nov-2012

    We thoroughly enjoyed our short stay the room was perfect with the scenic outlook and well kept surrounds. Dining for dinner was so relaxing looking out over the lake. Great spot for our early morning walk down to the beach and back around the headland.

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    via trip advisor "a good conference venue" commented on 05-Nov-2012

    Have conducted two conferences here this year rand both times have been very comfortable with this venue. Staff are helpful, willing to assist and attention to detail. Thank you Sharon, the food and beverage manager, Don the restaurant manager and the whole events team. The accommodation is original, but clean, spacious and still very comfortable. The restaurant providing some excellent choices, the bar staff helpful and welcoming. Hosting 150 delegates I always a challenge but the team at the Novotel make it easy to justify a return visit. I have stayed elsewhere in Coffs Harbour , but this place is still very relaxing and comfortable. Stayed October 2012, travelled on business

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    "Very Happy" via Trip Advisor commented on 01-Nov-2012

    First family holiday we stayed here over night on our way to qld was fantastic loved the pools and playground for my little one will be defiantly coming back in the near future thank you for the great stay :)

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    trip advisor " very big spacious room" commented on 29-Oct-2012

    We booked the 2 bedroom open plan layout. It was fully equipped with kitchenette, laundry facility in the room and spacious living room. My traveling party of 5 adults and 2 kids were very happy. Room condition was good, clean, and neat. The hotel facade is a little old, but it didn't matter to us as the room exceeded our expectation.

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    Trip Advisor - "Great Relaxing Stay" commented on 09-Oct-2012

    Good to see food prices have come down.( we have been going to this resort for last 14 yrs). Grounds are as beautiful as ever although the rooms are looking a little tired. Resort could do with a nice bbq area for families. Love the pools and tennis crts. Had an awesome view and witnessed whales frolicking in charlesworth bay! Amazing. We ate in the restaurant on several occasions and the food was ok. We are quite used to the happy hour at charlies bar but it was lacking in atmosphere it normally has and no cocktail of the day until we asked. In the past this has been a great way to end a relaxing day by the pool. Overall great stay for a battery recharge for 5 nights.

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    trip advisor "Why Haven't i Stayed Here Before" commented on 02-Oct-2012

    I recently stayed at the Novotel Pacific Bay for the first time. In fact it's the first time I've actually stayed in Coffs Harbour, I am usually in a hurry to get thru here to Byron Bay and beyond. I will be back, what a great resort! Extremely well appointed, a fantastic location with reasonably priced, oversized rooms.

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    trip advisor "lovely stay and good value" commented on 02-Oct-2012

    Friendly staff, beautiful grounds. Room very comfortable and nice views. Great food, well priced and lovely buffet breakie. The pools are great for kids, beach access and we are happy to recommend.......

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    "Great way to spend a night or even longer" commented on 24-Sep-2012

    Fantastic place to stay we booked a garden room and were upgraded to a superior lagoon view room which was totally unexpected. The comfort of the bed was first class and everything in the room was just perfect. Have stayed here before and will do so again. The staff in the restaurant were also very good and the service was quick and easy.

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    VIEW CONVENTION commented on 21-Sep-2012

    We stayed as part of VIEW Convention, the venue, accommodation, meals and staff were terrific. Only complaint was the lack of screens so up the back of room people could see what was happening. other than that my party of 7 were very impressed

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    trip advisor "lovely resort" commented on 05-Sep-2012

    We stayed a week at this resort as Accor club members and really enjoyed our time here. The grounds are beautifully kept and there is ample parking close to elevators. The resort has pools, golf course and walking paths. The beach, although close, is not suitable for swimming but great for walking and exploring as is the nature walk over the top of the headland. The reception staff were very helpful, friendly and courteous and the food in the restaurant was of a very high standard. Although the resort is a few minutes out of Coffs Harbour, just past the Big Banana, it is only a few minutes drive to a large shopping centre which has all the usual supermarkets and shops.

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    "Wonderful staff" commented on 03-Sep-2012

    Was a member of the organising team for a large conference at Pacific Bay. Just amazed at how good the staff are. They went out of their way to make us happy. The conference delegates were exceptionally happy with the food, functions, activities and rooms. Thank you Pacific Bay, you made me look good!

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    trip advisor review "great family stay" commented on 30-Aug-2012

    Drove from Ballina and arrived here at the hotel in Coffs Harbour. Had a rest stop in Grafton which was a good break point for us. Our room was ready when we got to the hotel and we were impressed with the grounds of the hotel. We only had the one night here but could easily have had longer here as the hotel was well suited to our little ones. Parked our car near the elevator and was a good size room for all of us. It was a great rest stop option for us on our drive down & ideal for anyone travelling with a car like we were.

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    trip advisor review "overnight in coffs harbour" commented on 20-Aug-2012

    As members of Accor we decided to stay there on our trip to Queensland in July. This is a lovely clean and friendly Hotel with lovely grounds which even has a Golf Course outside your sliding door. There is free covered parking and a pool.The beach front is also within the grounds. Our first night the restaurant was full so we ate at the bar and the food was excellent. The second we ate in the restauant. Supberb food. Breakfast was also excellent. Definetly stay there again.

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    trip advisor review "great weekend" commented on 20-Aug-2012

    Room very good, meals in restaurant were excellent, enjoyed relaxing with coffee and snacks beside the pool and service was first class. One of the most enjoyable weekends in a long time, a great weekend. Would highly recommend the resort, its restaurant and quality of service.

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    accor hotels traveller "very enjoyable" commented on 20-Aug-2012

    Very helpful staff at check-in - provided upgrades for both couples. The room was above expectations in size and comfort. Had pre-dinner drinks and our meal in the restraurant. All staff were very pleasant and helpful. The meals were all prepared and presented well. One of the best nights we have had at any hotel.

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    accor hotels traveller "short stay at coffs" commented on 20-Aug-2012

    Once again, great place to stay - lovely views, great food and wished it was longer. When the sun is shining at Coffs it's a great place to be. The Resort has lots of amenities so you can never get bored.

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    trip advisor "all good" commented on 01-Aug-2012

    Awesome place, clean and good facilities. Good gholf course and beach closeby. A bit out of town but after all it is a resort. Friendly staff which were willing to help if needed. Free parking which makes a difference, Will stay again.

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    trip advisor "over-nighter for weary travellers" commented on 26-Jul-2012

    The hotel was great for an over-nighter. The staff were great, the food was great, the service was great and the room was great. I would definitely recommend the resort to anyone considering a stay at Coffs Harbour.

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    trip advisor "great stay" commented on 22-Jul-2012

    Novotel Coffs wonderful! The food in the restaurants is amazing, the staff at the restaurant and bar are all so hard working yet friendly and hospitable, I remember one staff member being there when we arrived, then she was there for dinner, breakfast and again at lunch unbelievable and so happy and cheerful@!!! The resort is beautiful, our room was a little old /tired but the staff and the so comfy bed made up for it :)

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    trip advisor, by accor hotels traveller "great stay" commented on 22-Jul-2012

    Thank you for sharing you hotel with us. We greatly enjoyed our stay. Sadly it was for only 1 night. We hope to see you all again. Regards Sandra Wassink

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    trip advisor, by accor hotels traveller "novotel coffs harbour pacific bay resort" commented on 22-Jul-2012

    Lovely place to stay. Good location, friendly helpful staff, clean comfortable rooms, nice restaurant with good food. Would stay there again.

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    trip advisor - on the coast at coffs commented on 25-Jun-2012

    Novotel at Coffs was great wit lots of activities for you to do although housekeeping on the last night at the Novotel could of been better. With prime location to the water, shops & whatever else you are looking for on a short stay is worth the trip - naturally having such good weather for those few days was a real bonus

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    Trip Advisor commented on 15-Jun-2012

    After having stayed at this resort in the past and having a bad noisy room this time around we were given a much better room which let us rest well as we had a long road trip ahead of us. The spa suite rooms have a fully self contained kitchen and a washing machine and dryer! Breakfast is buffet style with lots to choose from! We would stay here again. Perfect for couples or families with young or teenage children.

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    trip advisor review, by accor hotels traveller commented on 30-May-2012

    Only staying the one night I did not get to wander around to much but the staff were extremely friendly who I met and the rooms were nice.

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    Trip Advisor "Fantastic Wedding" commented on 28-May-2012

    We recently held our wedding at your hotel and it was a great success, the bride turned up which is the main thing. Your team was fantastic and totally professional from the beginning through to the end and we can't praise your staff enough. Nothing was too much trouble and all was done with gleaming smiles. We had our welcome dinner on the Friday night in the bar and it worked out a treat. All our guests were very happy with the service and the fantastic meals. On our wedding day once again everything went perfectly, tables set, great service and the Charlie's Decks looked fantastic. The meals on the night were sublime and received many positive comments. Outstanding staff were Anita, Don, Sharon & Sylvia Once again thank you very much for making our wedding experience a great one.

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    trip advisor - "relaxing resort" commented on 21-May-2012

    On arrival it was noted that the whole place is spotless and the golf course was extreemly well maintained, the staff are very pleasant,the pools are clean and only a 2 min walk to the beach for an enjoyable walk

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    Classic Car Club Prize Winner commented on 11-May-2012

    We arrived at reception of Pacific Bay looking forward to our fabulous Christmas party prize of one night in the resort including breakfast. We were directed to our spa suite not knowing what we were in for. We opened our door and gasped with delight. It was really beautiful, fully self contained and loaded with plushness. Dinner in the restaurant was served and our table was next to the wall of windows, with a fabulous view of a waterfall, lagoon and lush green golf course, very relaxing. Next morning the rain was coming down so no swim in the luxurious pool, but we had a scrumptious breakfast, again overlooking the lagoon. A big thanks to the Classic Car Club for organising such a lovely prize and also to Pacific Bay Resort for donating such a special experience.

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    Conference Organiser commented on 11-May-2012

    I would like to have passed on to the HR Manager my sincere pleasure at my stay last week. It was the best venue I have stayed at in Coffs Harbour. The meals I had on Monday and Tuesday night in the restaurant were the best I have had up there. Even more so considering we had a very ordinary meal and dining experience where the conference Delegates were staying on Wednesday night. It confirmed why I insisted on stay at a great place like the Novotel in the first place.

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    trip advisor “Second visit, won't be the last!” commented on 11-May-2012

    Excellent facility. Played golf and tennis onsite, swimming everywhere including ocean 200m from room.Very good restaurant , bar drinks a bit pricey. Check deals well in advance of travel for exceptional value deals. Flying into Coff's expensive, consider flying into Ballina and rental car to Coff's (200km). Just had a magnificent holiday with friends in 3brm appartment and couldn't fault it

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    Mr and Mrs George commented on 04-May-2012

    Dear Pacific Bay Resort's team, Chrissele and Jeremy would like to give a very big thank you for all that you have done in making our wedding on Saturday, 24th March 2012, a special and an unforgettable moment in both our lives. We couldn’t have picked a better place to have our accommodation, our girl’s hair & makeup, our bridal party’s location photos and most importantly, our Wedding Reception. The Resort catered for many things that we required and the staffs were most helpful in making it happen without any hassle, not just for us but for our guests also. The Front Office team gave us an easy transaction with our booking reservations, provided us with great service and efficiency, especially with last minute requests. They were most generous and made all of us feel comfortable. The Resort’s grounds had plenty of different features and it was very fitting to have our bridal party location photos at the Resort’s immaculate surroundings. The Food & Beverage and Kitchen team were fantastic, keeping our guests satisfied throughout their stay at the resort. A special mention to the Banquet team and Chefs; the banquet team made our night run smoothly and with great ease. And, the food was truly amazing, delicious and cooked to perfection! We were also very impressed with the service of the Conference & Sales team. The wedding co-ordinators were absolutely fantastic in co-ordinating our plans and making them all come to life. What we wanted was delivered professionally and with no fuss, from months leading up to, during and after the wedding. We had an amazing experience. And, we cannot express how much we appreciate your hospitality and for that we thank you again very much! Yours sincerely, Mrs. & Mr. George

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    Trip Advisor "Enjoyable Getaway" commented on 04-May-2012

    We had a wonderful weekend away at the Novotel Coffs harbour. Relaxing surroundings, great room and food.

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    Larissa Pearson commented on 03-May-2012

    I could not have asked for a better stay, the room was great, the view was beautiful and the service was fantastic. We stayed for the weekend of our wedding and we will be back for our 1 year anniversary and many times after that!! We also had dinner at Charlies restaurant and the food was amazing and our waitress was fantastic!

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    trip advisor "Wonderfull Break" commented on 19-Apr-2012

    We were treated to a wonderful time. Our room looked over the lagoon, we were able to enjoy many birds whilst sitting on our private balcony. The resort was very close to a very secluded surf beach. The weather was too cool to swim but it was great to watch the waves and the changing light on the water at sunset. Being able to practice our golf putting was fun on a putting green which had about 8 different holes with varying slopes and approaches. The resorts gardens were well tended and we enjoyed walking the many paths (bush/garden/around the lakes/waterfalls and lagoons.) The staff was always very attentive and friendly. We would certainly go back again.

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    trip advisor "Pacific Bay Coffs Harbour" commented on 19-Apr-2012

    Having stayed here on numerous occasions we were not disappointed. The rooms are adequate for a short stay, however if staying longer we would get a one bedroom suite. The food at the restaurant was excellent, as usual and the staff at the check-in were very polite and helpful. Thank you for another wonderful stopover.

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    Trip Advisor - "Couldn't ask for better" commented on 02-Apr-2012

    The room and other facilities were of above average standard and our four days and five nights were most enjoyable. Dining and restaurant facilities were above average and the meals of a sufficiently high standard that we would rate them as some of the best we have ever enjoyed anywhere in the world. In all areas and at all opportunities the staff were exceedingly polite, helpful and considerate. The only blip; -- and a relatively minor one -- was that the kiosk at the swimming pool closed too early in the afternoon ... especially as it was the only place where you could get a light/snack type meal and/or coffee without needing to go to the restaurant in the main building. Even so, we had an absolutely fabulous stay and we'll certainly do it again.

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    Trip Advisor Review, by Accor Hotels Traveller commented on 10-Jan-2011

    Very relaxing hotel with wonderful outlooks views and friendly staff, rooms were clean and the room I had booked was relatively large with a separate living area to the bedroom and a wonderful balcony that I enjoyed sitting on for most of my stay over all was a great weekend away

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    Les, Vicki, Kate and Ellie Smith commented on 10-Jan-2011

    We all really appreciated the room (3704), great job with the bathroom refurb. Again enjoyed staying at your resort - all the staff were just wonderful. We had one breakfast in the hotel and food as usual was just great. And as usual the staff were most helpful and very pleasant. As we played quite a few rounds of golf again we had the pleasure of meeting with the staff in the golf hut who were always just great. And a special mention for one of your green keepers, Geoffrey - I hope that the correct spelling. A real gentleman and credit to your policies and selection processes. Again, we all had a great time and look forward to returning later in the year. Warmest regards, Les, Vicki, Kate and Ellie Smith

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    Trip Advisor Review, by Accor Hotels Traveller commented on 05-Jan-2011

    The staff at Pacific Bay Resort made us feel very comfortable. Dinner in the Restaurant was the highlight of our night, both my husband and I found our selected entree and mains excellent in size and quality. My husband commented the following day on our journey home,"That meal would have to be the best I've ever had in that Restaurant." -Trip Advisor Comment by Advantage Plus Member

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    Julia Chappell commented on 21-Dec-2010

    My husband and I spent a weekend at the resort in October. Dinner at Charlie's Restaurant was divine, definitely a must. Thanks to the staff who ensured our stay was memorable. We'll be back!

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    Novotel Pacific Bay Coffs Harbour Resort

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    +61 2 6659 7000

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    CNR Pacific Highway
    and Bay Drive
    Coffs Harbour
    NSW, Australia

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